Returns & Exchanges

At TBCo, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn items. Simply ensure your items are in their original condition with all tags attached to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all labels and tags remain intact to prevent damage during transit.

3

Ship the Item

Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized courier location.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing